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Author Topic: Can I get some response on the status of my refund?  (Read 11282 times)

Offline Shredso

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Can I get some response on the status of my refund?
« on: August 19, 2015, 11:03:18 PM »
I sent an email to Rick on June 22nd about a refund.  I understand people are busy, but any response would have been nice.  I searched the forums and found his phone number.  He pointed me to Jim saying he had nothing to do with that.  Of course he doesn't.  I sent an email to mmr@planetary pinball on August 13th.  Tried again today.  Is this the right email?  It's a black LE, maybe someone wants it?  I made the deposit to Planetary minutes after is was announced in person in Chicago. 

Offline texture

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Re: Can I get some response on the status of my refund?
« Reply #1 on: August 20, 2015, 03:02:07 AM »
I C.. Hmm.
« Last Edit: August 20, 2015, 11:32:46 AM by texture »

Offline PPS

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Re: Can I get some response on the status of my refund?
« Reply #2 on: August 20, 2015, 09:37:31 AM »
I will touch base with Jim to see where this is.

Offline jletourn

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Re: Can I get some response on the status of my refund?
« Reply #3 on: August 20, 2015, 07:12:06 PM »
If you could check for me as well I would appreciate it.
I have sent three emails over the past month or so to various addresses including Sales, Support & MMR all @planetarypinball.com

My PPS deposit invoice is 2123 for a gold LE.
Thanks
JtL

Offline Shredso

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Re: Can I get some response on the status of my refund?
« Reply #4 on: August 20, 2015, 09:20:20 PM »
I got a phone call today saying the refund process was started. 

Offline jletourn

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Re: Can I get some response on the status of my refund?
« Reply #5 on: August 24, 2015, 04:12:43 PM »
Bump for help with my refund.  Still no communication.

Offline Shredso

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Re: Can I get some response on the status of my refund?
« Reply #6 on: September 05, 2015, 09:35:21 AM »
Mine came in this week.  Thanks, wish I could have held on.