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Author Topic: MMR Shaker not working  (Read 27427 times)

Offline tdunbar

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Re: MMR Shaker not working
« Reply #15 on: April 02, 2015, 02:06:15 PM »
Okay thanks Lloyd so I will wait another day before ranting!

Offline PPS

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Re: MMR Shaker not working
« Reply #16 on: April 03, 2015, 07:31:09 PM »
CGC was closed today for good friday fyi/

Offline tdunbar

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Re: MMR Shaker not working
« Reply #17 on: April 09, 2015, 08:07:12 AM »
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Chicago Gaming has your information, and Doug inquired about your address to me, which I pointed out is on the ticket.

So right now I believe Doug is taking care of it.

Thank you,
LTG : )

Still waiting for my shaker motor to arrive at my door and it did not come in the mail yet. A tracking number would be helpful since Doug said he sent it several days ago.

Offline Lloyd Olson

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Re: MMR Shaker not working
« Reply #18 on: April 09, 2015, 02:03:05 PM »
It should be coming. Doug said he sent it.

LTG : )

Offline tdunbar

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Re: MMR Shaker not working
« Reply #19 on: April 14, 2015, 12:15:36 PM »
Got the new shaker motor last Friday and hooked it up but does not run in the test mode. I have had no time yet to test to see if it is getting power. Problem still exist somewhere and am sort of getting tired of taking off the glass and trying to fix this.

Offline Lloyd Olson

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Re: MMR Shaker not working
« Reply #20 on: April 14, 2015, 01:13:04 PM »
The old one most likely took out it's fuse.

Right inside the coin door on the right side is the power supply for it, please see if the LEDs next to the fuses are lit.

Thank you,
LTG : )

Offline tdunbar

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Re: MMR Shaker not working
« Reply #21 on: April 14, 2015, 04:16:47 PM »
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The old one most likely took out it's fuse.

Right inside the coin door on the right side is the power supply for it, please see if the LEDs next to the fuses are lit.

Thank you,
LTG : )

So when I put the shaker in test run the led for the shaker turns green on that board, do you know what fuse it is for the shaker motor.

Offline Lloyd Olson

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Re: MMR Shaker not working
« Reply #22 on: April 14, 2015, 05:08:53 PM »
Hello Tim

On page 1-56 in the manual, it is CR2 on the power supply board.

I mention the manual to help reference it.

LTG : )

Offline tdunbar

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Re: MMR Shaker not working
« Reply #23 on: April 26, 2015, 11:00:01 AM »
So waiting now for a new power board to be sent since it looks like that was my original problem. Lloyd had emailed me that Doug was sending one to me sometime. I appreciate the help the only question is why can't replacement parts have tracking numbers to see if they actually have been shipped and when you might want to watch for the UPS guy when leaving items at the door so to have some idea to have some timeframe of when you will get them especially if left unattended on my front porch.

Offline tdunbar

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Re: MMR Shaker not working
« Reply #24 on: April 28, 2015, 10:18:23 AM »
Well so much no luck getting any answers here or on the Chicago Gaming issue site! Someone please answer my questions? Still waiting and also put in a ticket for a gold touchup paint kit last Friday April 23rd but nothing on that either.

Offline Lloyd Olson

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Re: MMR Shaker not working
« Reply #25 on: April 28, 2015, 06:08:24 PM »
I spoke with Doug several times last week and he said your new power supply board was sent.

I'll check on the touch up paint.

Lloyd

Offline tdunbar

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Re: MMR Shaker not working
« Reply #26 on: April 29, 2015, 04:12:48 PM »
Thanks Lloyd so can't see why a tracking number can't be sent then the customer would have some idea that it was actually sent and when to expect it. If that could be done then it would answer a lot of questions of who, what, when, where is the replacement part. It will be a month now w/o a functioning shaker and seems like  forever to get r dun and more than half that time was waiting for a new part to arrive, and during that time have no idea if it was ever sent or not.
« Last Edit: April 29, 2015, 04:15:29 PM by tdunbar »

Offline tdunbar

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Re: MMR Shaker not working
« Reply #27 on: April 30, 2015, 12:07:44 AM »
resolved and fixed after receiving and replacing power board, Thanks all