Planetary Pinball Forum!
Medieval Madness Remake (MMR) => MMR Support [MMR Members Only] => Topic started by: clavigne on March 09, 2016, 09:15:33 PM
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I received my game a couple of weeks ago. It has been working fine until today. I'm now getting the message "Cannot communicate with playfield. Please check all connections". I saw another post about this here: http://www.planetarypinball.com/forum/index.php/topic,563.msg4108.html#msg4108. I read Lloyd's suggestion to check the blue cable. I have unplugged the blue cable and plugged it back in, everything seems fine. It sounds like other people with this problem needed a new board? Is there something else I can try? It seems odd that things would work fine for a couple of weeks and suddenly fail. I played it last night and it was ok, got the error message first thing when I turned it on today. Any ideas?
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Hello
I would reseat both ends of that blue cable. In the backbox and to the big board under the playfield.
If that doesn't do it, please open a ticket on the Support Desk :
http://www.chicago-gaming.com/
LTG : )
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Thanks for the reply Lloyd. I actually did try both ends before I posted here so I guess I'll open a ticket.
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Ticket #579 opened.
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I have some more information on this. There is a red light next to the "watchdog" connector on the controller board in the backbox. I wasn't sure if this was right or wrong, but I unplugged the watchdog and plugged it back in this afternoon. When I turned the game back on it started up without error. I played a few games and everything was fine. I went to play the game tonight and now I get the error message again about not being able to communicate with the playfield. I tried re-seating the watchdog connection again but that didn't work. I also tried running a different ethernet cable thinking maybe I just had a bad cable but that didn't work either. Does this mean the board in the backbox is just going bad and it was a coincidence that re-seating the watchdog connection fixed it temporarily? I've attached a picture of the board so you can see where the red light is on.
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We had to replace the main board under the playfield to fix the game you linked to in your first post not the backbox board.