Planetary Pinball Forum!

Medieval Madness Remake (MMR) => MMR Support [MMR Members Only] => Topic started by: Shredso on August 19, 2015, 11:03:18 PM

Title: Can I get some response on the status of my refund?
Post by: Shredso on August 19, 2015, 11:03:18 PM

I sent an email to Rick on June 22nd about a refund.  I understand people are busy, but any response would have been nice.  I searched the forums and found his phone number.  He pointed me to Jim saying he had nothing to do with that.  Of course he doesn't.  I sent an email to mmr@planetary pinball on August 13th.  Tried again today.  Is this the right email?  It's a black LE, maybe someone wants it?  I made the deposit to Planetary minutes after is was announced in person in Chicago. 

Title: Re: Can I get some response on the status of my refund?
Post by: texture on August 20, 2015, 03:02:07 AM

I C.. Hmm.

Title: Re: Can I get some response on the status of my refund?
Post by: PPS on August 20, 2015, 09:37:31 AM

I will touch base with Jim to see where this is.

Title: Re: Can I get some response on the status of my refund?
Post by: jletourn on August 20, 2015, 07:12:06 PM

If you could check for me as well I would appreciate it.
I have sent three emails over the past month or so to various addresses including Sales, Support & MMR all @planetarypinball.com

My PPS deposit invoice is 2123 for a gold LE.
Thanks
JtL

Title: Re: Can I get some response on the status of my refund?
Post by: Shredso on August 20, 2015, 09:20:20 PM

I got a phone call today saying the refund process was started. 

Title: Re: Can I get some response on the status of my refund?
Post by: jletourn on August 24, 2015, 04:12:43 PM

Bump for help with my refund.  Still no communication.

Title: Re: Can I get some response on the status of my refund?
Post by: Shredso on September 05, 2015, 09:35:21 AM

Mine came in this week.  Thanks, wish I could have held on.