Planetary Pinball Forum!
Medieval Madness Remake (MMR) => MMR Support [MMR Members Only] => Topic started by: TaylorVA on August 10, 2016, 04:34:28 PM
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Time and date reset 2 days in a row. These are the first incidences I have had at all.
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I have had 3 days in a row now.
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I raised a ticket, and was advised to change the battery. Hopefully that fixes it, but too early to say. I'll try to report back in a few weeks
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it appears that many (not sure if all) the problem goes away with a battery change ... that's a little perplexing unless they are (corrected) having a failure rate on the batteries -or- thebatteries are discharged due to a long time sitting(?)
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For anybody contemplating a battery change. It's a CR 2032 3V
LTG : )
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There is no battery on the Beaglebone. It's on the board the Beaglebone plugs into that has the battery-backed RTC. It's not clear to me how long before shipping of the machines those boards were populated with the battery and sat and how finicky the system is with a battery that drops below a certain voltage threshold. It's something to monitor over time.
FWIW, most of the Beaglebones in the world have an internet connection as set their clocks via NTP. The battery is just a way to hold and run the RTC and NTP is usually there to reset it.
Marc
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Quick question, I am experiencing the reset and also was instructed to replace the CR2032 battery. Is this done while the game is powered up or not? I would rather not lose my settings and high scores so I assume it should be done powered up. Is there any reason why I should not do it that way?
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My advice is to have the machine powered off. If you drop the battery or anything else while the machine is on, you could be a lot more unhappy with shorting a board out, than if scores were reset. I do not expect it to reset your scores, but I have not done the battery swap yet.
Marc
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I changed my battery with the game off. Didn't lose settings or scores, I think the battery is just for the RTC
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let us know how things go ... how long does it take usually for the problem to occur? hours, days, weeks?
rick
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Mine would do it maybe once every couple weeks or so. I put in a new battery today. I'll post if it pops up again.
LTG : )
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Any updates. Has it been confirmed as a battery issue? My 2 week old standard now resets time and date every time. It's annoying. But if it's just the battery no big deal. I don't lose any other settings.
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I changed my battery and did not lose game settings.
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I have not had any resets since installing a new battery. Will update if that changes.
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I have not had any resets since installing a new battery. Will update if that changes.
Same here.
LTG : )
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Mine reset 3 days in a row and that was it. Strange. I haven't replaced the battery yet.
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I installed a new 2032 battery and it was good for about a week. I turned on the game last night and got the time & date error again, so unfortunately that doesn't seem to have solved it for me. I'm running the latest software.
Anyone have another workaround I can try? It's annoying to see that credit dot!
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Mine started resetting again. I hate to see that credit dot also.
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Hi folks,
Please file support tickets with CGC on their website for help. If replacing the battery did not fix the issue, there is likely something else going on with the board an CGC will help if you contact them and file a ticket.
Marc
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I got the error again today, less than one month after changing the battery. Seems unlikely it's just the battery, hopefully there's a fix for this
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New battery seems to fix most. Please open a ticket and explain, so CGC can look into it.
Thank you,
LTG : )
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This happened to me 2 days in a row in June and then has not happened since. I didn't change the battery or anything. So weird.