Medieval Madness Remake (MMR) > MMR Support [MMR Members Only]
PPS- looking for update on CGC's response to the insert issues.
grimwasere:
oh well at least cgc are owning up to the fact there is a quality control issue ;)
Pablito:
Great! Happy for the owners of new correctly printed playfields. Now, looking forward to CGC's response to those of us with the transparent text.
TaylorVA:
Sorry I can't speak to what they are planning on doing for current owners. It sounded like they were going to approach it by a case by case basis and I don't want to mislead anyone by misquoting what was said. I called specifically to find out what they were going to do about resolving the issue with games yet to be built.
I
gliebig:
I would expect a fully populated playfield swap. I'm sure I'm not the only one that wouldn't be able to swap a full playfield of ramps/mechs etc...
They f'd up, do the right thing. Time for customer service to shine if they expect to keep selling games in the future.
pale:
Everyone can mess up, thats not the problem in my world. s**t happens. :(
Even I do misses sometimes, but I surely fix them without any hesitation or complications.
The greatness of a company comes when you take responsibility to your mess and do what you can to fix it.
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