Medieval Madness Remake (MMR) > MMR Support [MMR Members Only]

MMR suddenly not keep date/time

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Bobsolete:
I had the same problem, but the loss of time and date happened vary sporadically. I put in a ticket and a month latter received and installed the update. After a month of operation I lost the time and date again. There is still a problem. I have since put in another ticket and have not heard anything from CGC.

Lloyd Olson:
I marked your ticket high priority and alerted Ron.

I'm sure the engineers are looking into it.

LTG : )

Bobsolete:
Lloyd,
Your response to my tickets and emails have always been prompt, and I thank you. The problem is with CGC. It took days and numerous emails to you before they responded to the my ticket. It took a month to even get the update. My experience with CGC customer support, not you, has been poor at best.

VegasAlleycat:
I have the issue as well but was waiting for the software update.  I will open a ticket now.

Bobsolete:
11 days and counting since I put in my second ticket for the loss of time and date. Absolutely zero communication once the ticket was assigned to a CGC pinball technician (Ron). All I want is some acknowledgement from Ron that the problem is even being looked at. This is exactly what happened the first time a put in a ticket with this company.

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